MONIKA

BUSINESS CONSULTANT & SPEAKER

Helping You Leverage The POWER OF
HUMAN CENTRED DESIGN
To Gain Competitive Advantage, Succeed & Thrive

 
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About Monika image
Monika is a Consultant helping  purpose-driven CEO's, Entrepreneurs , Businesses Leverage the Power of Human Centred Design for Innovative Problem Solving, Customer Insights and to DECODE Customer Needs to Ace Customer Experience and thus Gain Competitive Advantage and become highly profitable businesses

She is a Speaker, Business Design blogger, Coach and Consultant who totally believes that Human Centricity is the Key to Solving Business Problems

Her passion is Human Centred Design is unparalleled, she is on a mission to help Businesses, entrepreneurs , startups by enlightening them about how Human Centricity can prove highly successful in Business, she helps them to use the Human centred Design to Decode Customer Needs , enhance Customer Experience and design better Products & Services and Solve Business Problems effectively & efficiently

By using Human Centred approach , Proven Methodology and Fundamental Business Principles She has helped number of clients to have super Creative Insights into the Problems, recommended breakthrough solutions, designed outstanding Employee & Customer Experiences & Business Services

She is an Engineer (Gold Medalist) with Masters in Engineering from NIT (Tier 1 Institute), and Executive General Management Program from IIM Bangalore, with certifications in Design - Led Strategy and Innovative Problem Solving

She has a passion for Innovation & Transformation, combined with Top Tier Consulting Experience and Work Experience with Fortune 50 companies and various Prestigious Clients enables her to deliver High - Impact Client results

She regularly Speaks about & conducts workshops on Design, Mindset, Design Thinking & Innovative Problem Solving

𝑭𝒆𝒆𝒍 𝑭𝒓𝒆𝒆 𝒕𝒐 𝑪𝒐𝒏𝒏𝒆𝒄𝒕 / 𝑭𝒐𝒍𝒍𝒐𝒘 𝑴𝒆 𝒐𝒏 𝑳𝑰𝑵𝑲𝑬𝑫𝑰𝑵  🔥
Get In Touch
Email  Monika@aurumind.com
Linkedin@
Monika-Aurumind
Twitter  @
Monika_Aurumind

One-on-One CONSULTING

One-on-One Consulting for Startups/CEO / FOUNDER to Leverage Power of DESIGN to GAIN Competitive Advantage, Succeed & Thrive

YES !! BOOK MY FREE Discovery SESSION  

Programs

"DECODE" & "ACE CX" PROGRAMS for Startups /Ceo / Founders to Leverage Power of DESIGN to ❝ DECODE ❞Customer Needs, AceCustomer Experience & Gain Competitive Advantage

YES !! BOOK MY FREE Discovery SESSION  

Workshop/Speaking

Workshop Speaking About Design Mindset & Methodology Design Workshops to Learn & Leverage Power of DESIGN to 𝑮𝑨𝑰𝑵 Competitive Advantage

YES !! BOOK MY FREE Discovery SESSION  

 Monika adds unique value to businesses, when the entire business team is preoccupied with routine challenges, she really pushes hard to bring out the core issues troubling the growth of the organisation. Give a try full-heartedly, you shall be glad!! I did !! Karthik Muthu CEO - Tyre Empire Bangalore 

Karthik Muthu CEO - Tyre EmpireWorking currently as a Business Consultant Retainer for over a year
     

 Monika worked on a project for FirstHive. Her passion for Design Thinking was amazing. She led some highly interactive, engaging & Informative sessions for our teams. She managed to deliver her recommendations in very little time that we had expected her to do it in. We hope to work with her again in future. Wishing her the Best! 

Aditya, CEO / Founder / CEOAditya Bhamidipaty, Founder / CEO FirstHive
     

 I worked with Monika for a workshop in 'Design Thinking' for our development team @Beinex. She led some highly interactive, Informative sessions for our development teams, which we strongly think these sessions empower us for a better design of UI/UX in the software we build. We hope to work with her again in future. Wishing her the Best! 

Ranish, Director - Product Development, Beinex - India.Ranish Pullanat, Director - Product Development, Beinex - India
     

 Monika has the ability of multidisciplinary thinking and working in a highly interactive , engaging and Informative manner, we appreciate the way she managed to deliver an excellent solution in so little time, and demonstrated the application of Design Thinking and Innovative approaches to solve the Business Problems in a real and tangible way! I recommend Monika for such projects, wishing her All the Best ! 

Pranav- Team MemberTeam Member
     

 Monika, Thank you so much for your dedication to the project. Your attitude is always fantastic and I appreciate your attention to detail as we plow thru the analysis stage. Thank you for always going an extra mile. Es of Excellence ~ Execution THANK YOU so very much for everything you’ve done for us.  It’s been so wonderful to have your expertise and determination on the team.  I truly hope our paths cross in the future.   THANK YOU for everything, 

Irena OsovskyBusiness Process Consultant Business Client Targe t USA
     

 *Great Eye Opening Workshop !! The Session was Informative , Great Energy - Garima *Fun and insightful talk, Monika is very lively , gave a lot of real world examples *Very Informative Session , Presentation follow the story of validation *It was an eye opening talk, would love to work on it - Saurabh Good Insights on Design Thinking !! *Great Session, Touched upon the whole process, want a next deep dive session !! Attendees- Garima, Saurabh, Satish Srikaran, Deepak V, Chetna Gavali, Roxanna Saldhana, Shridhar, Mayank 

Wework India HQ Prestige Central
     

 Monika - This is great to see one of our BAs start to make such an impact on the client community.  Keep up the good work! 

Melissa PintGroup Mgr TTS Targe t India
     

 Great work Monika. We are already seeing a lot of process improvements in requirements phase. 

Vijay RatthinamProject Manager Targe t India
     

 Great job Monika – keep up the good work! 

Satish CSr. Group Manager T arget India
     

 Very engaging Session , got insights of how to differentiate a Problem & symptoms, data is fundamental not just for solution but defining problem statement itself , Thanks - Aditya Mathur It was a very helpful session, where we got to know how to deal with a problem and how to find the root cause, Thank You.... Veena Good Session in so less time, Clear explanation, understandable, Interactive Session, Helpful session that changed the way of thinking, Thanks a lot .... Megha Good Information, Concise - Asim Verma Thank you ... This was like thinking on Design.... Its really helpful to solve anything, thank you for letting me know - Sowmya Attendees - Aditya Mathur, Rohith MS , Veena Nirmala, Megha R, Sowmya N, Asim Verma, Manoj Reddy, Karun 

Session on Design Thinking & Problem SolvingProfessionals
     

 Session was enjoyable, had fun, The best thing about the session was - The concept itself , Brainstorm on the Real Problem, Real Problem Solving experience Would like to attend the extended version Would like to have a dedicated training for the company Attendees - Shivani N , Himanshu, Sienam Lulla, Brajendra Pandey, Ketan Jeagal, 

Design WorkshopEntrepreneurs / Professionals
     

 Learnt about principles of Design Thinking, Understood more about Sales !! Session was Fun and Enjoyable !! Would like to attend extended version !! Attendees - Faheem Saleem Ryan Locke , Rudresh Jayaraman- Mind Body Energy 

Design for SalesStartup & Professionals
     

Are You SURE ??

For Purpose Driven CEO's , Entrepreneurs & Business Owners

Helping Business Owners, Entrepreneurs , Startups by enlightening about how Human Centricity can prove highly successful in Business,  Decoding Customer Needs , enhancing Customer Experience & Problem Solving

For Application & Info Click Here
I:I CONSULTING image

COACHING PROGRAM

DECODE  image
Are  You  a  Consumer  Brand  Startup / Founder  SEEKING   to  "DECODE" Customer Needs and Ace Customer Experience

JOIN THE "DECODE" PROGRAM
AND LET'S FIGURE OUT YOUR CUSTOMERS NEEDS & WANTS !!

For Application And Info Click Here

Why is Design Needed ??

Knowing Your Customers Needs & Getting the Customer Experience Right IS OF PARAMOUNT IMPORTANCE IN YOUR BUSINESS, THAT IS THE KEY TO YOUR Product & Service & Experience Design & It Should Be Aligned To who You Are & Whom YOU Serve YOU NEED To KNOW Their NEEDS, WHICH CAN THEN FEED INTO YOUR Product / Service / CX DESIGN PROCESS MAKING IT MORE INTENTIONAL & FOCUSSED & GEARED towards SUCCESS !!

How You Are Going To Do It ?? & Make an Impact ??

It is for You if have already been in business for some years, you have gone through pains, gained traction & have had some SUCCESS, But Customer Experience design is not yet Right .... or Your Services are not as popular or in Demand as you would like them to be .... Are You Striving Hard To Understand Your Customer Needs & Wants ???? Then this is the Program that YOU need right NOW

"DECODE" PROGRAM

Its a 12 Week Program , IS A PROVEN PROGRAM, BASED ON HUMAN CENTRED DESIGN PRINCIPLES / PROCESSES , Fundamental Business Principles and AND Business Tools That Will Enable You To Decode and Decipher Your Current Customer Needs & Wants !! Which You Can Use For Designing or Enhancing Your Products / Services /Experiences

This same methodology had helped several clients in enhancing their Brand Authority, Revenues and achieving unmeasurable Growth ~ And now it can do it for YOU Are you Ready !!

SIGN UP FOR THE ULTIMATE PROGRAMS THAT WILL HELP YOU DECODE YOUR CUSTOMER NEEDS & WANTS & HELP YOU ENHANCE YOUR CUSTOMER EXPERIENCE & BOOST BUSINESS GROWTH

CONTACT Now for Information

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ACE YOUR CUSTOMER EXPERIENCE PROGRAM through Great Customer Insights

ACE CX  image
Helping You Leverage Human Centered Design to  to  "DECODE" Customer Needs to Ace Customer Experience & GAIN Solid COMPETITIVE ADVANTAGE  

If You are a  Startup / Founder  
JOIN THE "ACE CX" ACE CUSTOMER EXPERIENCE PROGRAM
& LET'S DESIGN & ENHANCE YOUR CUSTOMERS EXPERIENCE TOGETHER !!


For Application And Info Click Here



Check out my most recent podcast episode here .....

Are You Struggling to Design The Best Customer Experience ?? ARE YOU STRIVING HARD TO TAKE YOUR CUSTOMER EXPERIENCE TO THE NEXT LEVEL ???? Then do Not Settle for incremental improvements A total redesign based on Deep Customer Insights is what is needed ....

Knowing Your Customers Needs & Getting the Customer Experience Right Is of Paramount Importance In Your Business That Is The Key To Your Product & Service & Experience Design & It Should Be Aligned To Who You Are & Whom You Serve You Need To Know Their Needs Which Can Then Feed Into Your CX Design Process Making It More Intentional & Focussed & Geared towards SUCCESS !!

Wondering How You Are Going To Do It ?? GOOD NEWS!! YOU ARE EXACTLY AT THE RIGHT PLACE!! Join "ACE CX" PROGRAM

WHO Are These PROGRAM FOR ????

CONSUMER BRAND BUSINESSES BUSINESS IN F&B INDUSTRY SERVICE BASED BUSINESS OWNERS SMALL BUSINESS OWNERS

This Program is For You If You are Ready to STOP The Endless Cycle of Resolving Customer Complaints & Get Rid of Low Ratings & Bad Reviews ,Inferior Services & Experiences Get Ready To Beat the Competition , Get Referrals Boost Brand Image, Revenues & Profit

SIGN UP FOR THE ULTIMATE PROGRAM that will Help You Decode Your Customer Needs & Wants That Will Help You Enhance Your CUSTOMER EXPERIENCE & Boost Business Growth

Contact Now For Info & Application

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Testimonials

Monika, Thank you so much for your dedication to the project. Your attitude is always fantastic and I appreciate your attention to detail as we plow thru the analysis stage. Thank you for always going an extra mile. Es of Excellence ~ Execution Thank You so very much for everything you’ve done for us. It’s been so wonderful to have your expertise and determination on the team. I truly hope our paths cross in the future. Thank You Irena Osovsky Business Process Consultant Target India

Monika - This is great to see one of our BAs start to make such an impact on the Client community. Keep up the good work! ~ Melissa Pint Group Mgr Target Technology Services T arget India Great job Monika – keep up the good work!~Satish C, Sr. Group Mgr T arget Technology Services T arget India

About Monika ....

Monika is a Consultant helping purpose-driven CEO's, Entrepreneurs , Businesses Leverage the Power of Human Centred Design to DECODE Customer Needs to Ace Customer Experience and thus Gain Competitive Advantage and become highly profitable businesses She is a Speaker Business blogger, Coach and Consultant who totally believes that Human Centricity is the Key to Solving Business Problems

Her passion is Human Centred Design is unparalleled, she is on a mission to help Businesses, entrepreneurs , startups by enlightening them about how Human Centricity can prove highly successful in Business, she helps them to use the Human centred Design to Decode Customer Needs , enhance Customer Experience and design better Products & Services and Solve Business Problems effectively & efficiently By Using Human Centred approach , Proven methodologies and Fundamental Business Principles She has helped number of clients to have super Creative Insights into the Problems, recommended breakthrough solutions, designed outstanding Employee & Customer Experiences and Business Services She is an Engineer (Gold Medalist) with Masters in Engineering from NIT (Tier 1 Institute), and Executive General Management Program from IIM Bangalore, with certifications in Designing Strategy and Innovative Problem Solving She has a passion for Innovation & Transformation, combined with Top tier Consulting Experience and Work Experience with Fortune 50 companies and various Prestigious Clients enables her to deliver High - Impact Client results She regularly Speaks about and conducts workshops on Design, Mindset, Design Thinking & Innovative Problem Solving Get In Touch Email Monika@aurumind.com Linkedin @Monika-Aurumind Socials @Monika_Aurumind

DECODE YOUR CUSTOMER NEEDS & ACE CUSTOMER EXPERIENCE

"DECODE " YOUR CUSTOMER NEEDS

Are you a Consumr Brand Startup / Founders ready  to Learn and Utilise Human Centred Design Process to "DECODE" Customer Needs and Ace Customer Experience 


This is a FREE ONLINE WORKSHOP in which you will learn about a Unique Approach which includes Leveraging Human Centred Design / Design Thinking Principles and Business Tools to Decode Customer Needs !!


SIGN UP 

 Monika adds unique value to businesses, when the entire business team is preoccupied with routine challenges, she really pushes hard to bring out the core issues troubling the growth of the organisation. Give a try full-heartedly, you shall be glad!! I did !! Karthik Muthu CEO - Tyre Empire Bangalore 

Karthik Muthu CEO - Tyre EmpireWorking currently as a Business Consultant Retainer for over a year
     

 Monika worked on a project for FirstHive. Her passion for Design Thinking was amazing. She led some highly interactive, engaging & Informative sessions for our teams. She managed to deliver her recommendations in very little time that we had expected her to do it in. We hope to work with her again in future. Wishing her the Best! 

Aditya, CEO / Founder / CEOAditya Bhamidipaty, Founder / CEO FirstHive
     

 I worked with Monika for a workshop in 'Design Thinking' for our development team @Beinex. She led some highly interactive, Informative sessions for our development teams, which we strongly think these sessions empower us for a better design of UI/UX in the software we build. We hope to work with her again in future. Wishing her the Best! 

Ranish, Director - Product Development, Beinex - India.Ranish Pullanat, Director - Product Development, Beinex - India
     

 Monika has the ability of multidisciplinary thinking and working in a highly interactive , engaging and Informative manner, we appreciate the way she managed to deliver an excellent solution in so little time, and demonstrated the application of Design Thinking and Innovative approaches to solve the Business Problems in a real and tangible way! I recommend Monika for such projects, wishing her All the Best ! 

Pranav- Team MemberTeam Member
     

 Great Eye Opening Workshop !! The Session was Informative , Great Energy - Garima Fun and insightful talk, Monika is very lively , gave a lot of real world examples Very Informative Session , Presentation follow the story of validation It was an eye opening talk, would love to work on it - Saurabh Good Insights on Design Thinking !! Great Session, Touched upon the whole process, want a next deep dive session !! Attendees- Garima, Saurabh, Satish Srikaran, Deepak V, Chetna Gavali, Roxanna Saldhana, Shridhar, Mayank 

Session on DesignWework India HQ Prestige Central
     

 Monika, Thank you so much for your dedication to the project. Your attitude is always fantastic and I appreciate your attention to detail as we plow thru the analysis stage. Thank you for always going an extra mile. Es of Excellence ~ Execution THANK YOU so very much for everything you’ve done for us.  It’s been so wonderful to have your expertise and determination on the team.  I truly hope our paths cross in the future.   THANK YOU for everything, 

Irena OsovskyBusiness Process Consultant Business Client Targe t USA
     

 Monika -   This is great to see one of our BAs start to make such an impact on the client community.  Keep up the good work! 

Melissa PintGroup Mgr TTS Targe t India
     

 Great job Monika – keep up the good work! 

Satish CSr. Group Manager T arget India
     

 Great work Monika. We are already seeing a lot of process improvements in requirements phase. 

Vijay RatthinamProject Manager Targe t India
     

 Very engaging Session , got insights of how to differentiate a Problem & symptoms, data is fundamental not just for solution but defining problem statement itself , Thanks - Aditya Mathur It was a very helpful session, where we got to know how to deal with a problem and how to find the root cause, Thank You.... Veena Good Session in so less time, Clear explanation, understandable, Interactive Session, Helpful session that changed the way of thinking, Thanks a lot .... Megha Good Information, Concise - Asim Verma Thank you ... This was like thinking on Design.... Its really helpful to solve anything, thank you for letting me know - Sowmya Attendees - Aditya Mathur, Rohith MS , Veena Nirmala, Megha R, Sowmya N, Asim Verma, Manoj Reddy, Karun 

Session on Design Thinking & Problem SolvingProfessionals
     

 Session was enjoyable, had fun, The best thing about the session was - The concept itself , Brainstorm on the Real Problem, Real Problem Solving experience Would like to attend the extended version Would like to have a dedicated training for the company Attendees - Shivani N , Himanshu, Sienam Lulla, Brajendra Pandey, Ketan Jeagal, 

Design WorkshopEntrepreneurs / Professionals
     

 Learnt about principles of Design Thinking, Understood more about Sales !! Session was Fun and Enjoyable !! Would like to attend extended version !! Attendees - Faheem Saleem Ryan Locke , Rudresh Jayaraman- Mind Body Energy 

Design for SalesStartup & Professionals
     

Free

ONLINE live WORKSHOP

RESERVE YOUR SEAT TODAY!

CLIENT SAYS.... I worked with Monika for a workshop in 'Design Thinking' for our development team @Beinex. She led some highly interactive, Informative sessions for our development teams, which we strongly think these sessions empower us for a better design of UI/UX in the software we build. We hope to work with her again in future. Wishing her the Best!"

Ranish Pullanat, Director - Product Development, Beinex - India

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